Pressure mapping
The background
The client wanted an external resource to manage their existing documentation while creating content for up to three new product launches per year.
Their in-house documentation process was no longer in line with their product, both in design and technical accuracy. Additionally, their documentation had become hard to use and harder to maintain.
The client needed their customers to get a full understanding of the concepts and applications of tire scanning and pressure mapping using an engaging manual with clear installation and operating operations.
The launch of the product coincided with a branding change. The original logo, color schemes, and fonts no longer adhered to the corporate identity the client wished to promote. This meant the creation of a brand new style for the documentation.
The role
The process
Designed a robust content strategy to build content in a modular fashion using Madcap Flare’s technical writing software for maximum content reuse and flexibility.
Created content for the more mature software solution first, for example, the user interface and operating functionality and progressed to writing a fully tested installation procedure.
Designed and created a Quick Start Guide for operators setting up the equipment.
Managed the change in company branding smoothly by making full use of the functionality available in Madcap Flare, for example, incorporating a last minute change in UI text with a simple variable parameter change.
The docs
