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Manufacturing
The background
The client needed bespoke, clear documentation for every product. The company specialized in industrial and scientific tools, so complex engineering data had to be interpreted and conveyed clearly to users, including all necessary safety information, and delivered within short delivery cycles.
The role
The process
Oversaw the migration of technical content from Microsoft Word to Adobe FrameMaker.
Created templates, styles, tags, and structures in FrameMaker to facilitate the authoring process of bespoke manuals.
Created training modules to help authors keep up to date on products.
Developed a streamlined workflow.
The docs
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