Mapping systems

The background

The client needed a product that could easily turn complex 3D mapping data into actionable business information. With users in a variety of fields, including archaeology, environmental conservation, and forestry management, so a single desktop-based application with offline mode that wouldn't interrupt data processing was essential.

The role

Content designer, Technical writer

The process

• Created a bespoke content design system to ensure consistency across products.

• Established new workflows to improve efficiency and communication.

• Carried out user research sessions to understand where content could be improved.

• Implemented review process to manage quality and identify errors.

The content

• Technical specification