Data analysis

The background

Business leaders and decision makers need to be ready for any type of change. Regardless of the catalyst for change - market fluctuations, internal drivers, or external disruptions, business leaders must be prepared to manage organizations amid uncertainty.

The clients needed the ability to easily create, iterate, and reference business data to inform planning scenarios and make instant decisions.

The role

Lead content designer, Lead technical writer

The process

• Researched current trends and best practices through competitive analyses.

• Established new workflows and processes to improve communication and consistency.

• Created a glossary of terms.

• Authored and reviewed online help content.

• Crafted compelling, easy to understand copy.

The docs

• Online help